Legal

Privacy policy

Last updated: 13 October 2026

This policy explains how StudyVib (“we”, “us”) collects, uses and protects personal information when you use studyvib.com (the “Service”). We process personal data in line with Ghana’s Data Protection Act, 2012 (Act 843).

Information we collect

• Account information: your name, email address and/or phone number, and your password (stored only in encrypted, hashed form).
• Study information: the exam you are preparing for, your answers, scores, progress, bookmarks and flashcard activity.
• Content you upload: notes or documents you add to the Study tools, and messages you send to the AI study assistant.
• Payment information: the plan you buy, the amount, the date and a payment reference. Payments are processed by our payment provider (Korapay); we do not store your mobile money PIN or full card details.
• Technical information: your IP address, browser and device type, pages visited and cookies, collected automatically when you use the Service.

How we use your information

• To create and run your account and provide practice questions, mock exams, flashcards and analytics.
• To process payments for ad-free plans and keep records of transactions.
• To send service emails, such as account verification, password resets and payment confirmations.
• To improve our content and features, and to keep the Service secure and prevent misuse.
• To show advertising to users of the free version (see below).

AI study features

When you use the AI study assistant or generate study aids from your notes, the relevant text is sent to our AI service providers (such as OpenAI or Anthropic) to produce a response. We do not send your name, email or phone number with these requests. Please do not upload sensitive personal information to the study tools.

Cookies, analytics and advertising

We use cookies and similar technologies to keep you signed in, remember your preferences and understand how the Service is used.

• Google Analytics helps us understand how visitors use the site. It collects information such as pages visited and time spent.
• Google AdSense. The free version of StudyVib shows ads served by Google. Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this website and other websites. Google’s use of advertising cookies enables it and its partners to serve ads to you based on your visits to this and other sites on the internet.

You can opt out of personalised advertising by visiting Google’s Ads Settings, or opt out of some third-party vendors’ use of cookies for personalised advertising at www.aboutads.info. To learn more about how Google uses data, see how Google uses information from sites that use its services. You can also block or delete cookies in your browser settings, though some parts of the Service may not work properly without them.

Sharing your information

We do not sell your personal information. We share it only with:

• Service providers who help us run StudyVib, such as hosting (Hostinger), email delivery (Resend), payments (Korapay), AI services and analytics and advertising (Google), each only as needed to provide their service.
• Authorities, where we are required to by law or to protect the rights, safety or property of our users or others.

Some of these providers may process data outside Ghana. Where they do, we rely on their published privacy and security commitments.

How long we keep information

We keep your account and study information for as long as your account is active. If you ask us to delete your account, we delete or anonymise your personal information, except records we must keep for legal or accounting reasons, such as payment records.

Your rights

You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete your account. Email support@studyvib.com from the address on your account and we will respond within a reasonable time.

Security

We use reasonable technical and organisational measures to protect your information, including encrypted (HTTPS) connections and hashed passwords. No system is completely secure, so please use a strong password and keep it private.

Children

StudyVib is designed for tertiary students and professionals. It is not directed at children under 13, and we do not knowingly collect personal information from them.

Changes to this policy

We may update this policy from time to time. We will post the new version on this page and update the date above.

Contact

Questions about this policy? Email support@studyvib.com.